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The Hewlett-Packard Company (HP) is a US-based information technology corporation. The company specializes in personal computers, notebook computers, network management software, servers, printers, digital cameras and calculators, as well as other technology related products. At the present time, the company is headquartered in Palo Alto, California. HP is the largest manufacturer and seller of personal computers in the world, surpassing Dell. The company was founded in 1947 by William (Bill) Hewlett and David (Dave) Packard. On November 6, 1957, the company went public. In 2002, the company completed its acquisition of Compaq.

HP is not only a hardware and software provider. It is also architecture and supporters of today's IT infrastructure. Please try to contact HP Customer Service directly prior to posting any complaints on this site.

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HASSANAGHA
Complaint to HP laptop

Dear sir or madam, I am writing this to complain about the poor support services by HP. The following is the content of the email I have sent several times to different depa...

#290205
Jan 19, 2012
36

Anonymous
HP - Fry's fed me

I bought a laptop and 2TB hard drive from Fry's and they both stopped working less than 4 months after I bought them. I fixed the laptop but when I called fry's about the hard driv...

#289685
Jan 17, 2012
32

Anonymous
HP sells incompatible media drives

HP SUCKS! HP sold Personal Media Drive hd10000x, compatible with ME and XP. HP said it will work with Windows 7... problems... replacement... trusted it worked. Restarted it whe...

#285233
Dec 30, 2011
76

Anonymous
HP compaq

Purchased my unit at best buy 2 years ago. after some investigation i found that every part in my new computer was obsolete by 2 years when it was purchased. shame on me if th...

#281667
Dec 14, 2011
84

Anonymous
HP - Poor policy

Issue: Is a damaged Laptop sent in for repair, and management response to it.History: Our Best Buy 2 year old and warranted HP laptop screen blacked out, it was sent into t...

#276810
Nov 23, 2011
98

Hpbegone
HP Laserjet 1000 series

The hp Laserjet 1000 series included some workhorse models that withstood heavy usage combined with efficient use of ink. My model did not have an on-switch and a print command cou...

#273218
Nov 06, 2011
97

Anonymous
DO NOT purchase HP laptops or PC's

Just a word to the wise, I will never purchase another HP Laptop or PC they do not last more than 6mths to 1yr without need of repair. When they do fail it is always something you ...

#272133
Nov 01, 2011
182

Anonymous
HP - Misleading Extended service plans from Staples

I purchased a Compac netbook made by HP & was told by the sales person that it would have to be sent to the US for repairs if required. if I bought the extended service plan, i cou...

#270986
Oct 27, 2011
138

Anonymous
HP tech next door, have to send machine away

So I've got an *authorised* HP Service Agent next door. But HP Support says they dont' exist. Turns out this is because I have a machine (used for business) that is classif...

#264881
Sep 28, 2011
106

Lela1
HP Customer Service = NIL!!! They know nothing, they care less, and they put you on hold for 38 minu

The customer service rep in Bombay, knew nothing, understood less about the question repeated 3 times, and finally I received no answer. When I talked to a Case supervisor the nex...

#261946
Sep 14, 2011
285

Brian su...
HP - Ink cost more then printer. I must destroy printer.i will not bend over.

I bought a hp 8500 printer new and was shocked to find out the ink cost $150.00 to refill 4 cartrages. you can not refill these cartrages. I will never again buy a hp device. Im su...

#260122
Sep 06, 2011
105

Anonymous
HP Laptops Suck

I have a HP Pavilion laptop. What a piece of crap. The drivers barely run the machine, totally bug filled...and slllllooooowwwww as ***. They have added this useless HP Advisor ap...

#255863
Aug 16, 2011
197

Anonymous
HP does not make laptops, they make craptops.

About 4 years ago, I bought an HP Pavilion dv9000 laptop. Within two months it literally burst into flames. It has very good features, but unfortunately it is not built to last. A...

#242642
Jun 11, 2011
272

Markhp6030
HP Color LaserJet CM6030 MFP

I purchased a hp 6030 mfp. It has been a very good printer. I purchased all my supplies from hp. Recently a fuser I purchased from you locked up and caused damage to my printer....

#236663
May 09, 2011
356

Rondyman
HP Printers huge ripoff

I recently bought an HP Printer from COSTCO. When I got it home and hooked up the application panel would not light up to perform any function (i.e. scan, copy, print). I contacted...

#223625
Feb 25, 2011
231

Anonymous
HP ignores fax defects on their printers

HP will sell printers with defects and then not even notify the owner, even when they have one’s email, phone number, etc - even when the defect could be a possible safety hazard...

#223404
Feb 24, 2011
178

Mcbrndjms
Compaq & HP are ***

My year and a half old Compaq CQ-60 shut down suddenly (the night before x-mas eve) and will not turn back on.There was no sound or blue screne of death. I spent many hours chattin...

#214874
Jan 05, 2011
232

Tars
Compact Computer/HP refused to send me help with out paying for it.

We bought a Compact Laptop computer from Best Buy. 1st it appeared to be used. Best buy claimed it was not. They offered to return my money with out any problems. Li...

#208984
Nov 27, 2010
161

Mike_mn
HP Website 'Special Offers' Deception...

I ordered ink cartridges for my C6180 from the HP website. They had an special offer that when you order 2 xl cartridges, you will receive a free wireless mouse. Great. I ordere...

#208331
Nov 22, 2010
170

Brucego
HP - Snapfish photo engages in scams

If you don’t believe this story, do a Google for “Snapfish scams” and see what you get. BEWARE of Snapfish, the HP owned online Photo company! After you have made a p...

#205938
Nov 05, 2010
670

Anonymous
Poor warranty service with HP desktops

I purchased a HP Pavilion Elite d5000t laptop along with 4 years in home repair warranty. I upgraded a number of components in the computer. On arrival, the wireless connection d...

#199013
Sep 18, 2010
190

Dp510
HP Failed to refund money

I just got off the phone with Mekayla at HP, who claimed to be "the top of the totem pole" at HP's customer service. I had an HP Printer (DeskJet 6940) break after a...

#194562
Aug 18, 2010
232

Anonymous
HP Computers are crap. HP corp treats consumers with disdain.

Purchased HP Pavilion 17 inch 9000 series notebook. Barely out of warranty the motherboard breaks down. After going through worthless customer NO support with great patience with t...

#183884
May 29, 2010
552

Anonymous
HP printer 1312mfp

HP printer color laser color jet cm1312nfi mfp. this is a peice of garbage!!! i have had trbl from day one tryed to rectif myself then 2 techys then called HP to india no help. ...

#183192
May 23, 2010
318

Behnam20
HP Printers - Customer Service

HP Customer service does not honor the listed warranty as stated in their booklet. They are going to replace my newly bought defective printer with a refurbished unit. This is unac...

#179046
Apr 19, 2010
597

Gballarino
HP send me a cheaper componen than the one I paid for

I bough a desktop slimline computer at HP.com. I ordered a wirelss N card anticipating heavy wireless use. After 8 months of lamenting how slow the network was, calling comcast, bu...

#166569
Jan 04, 2010
220

Shotgunk...
Big disapointment in HP

I should have looked here first, then maybe I wouldn't be so mad. I got my g60 laptop 10 days ago. DVD didn't work at all. they sent a new one and i installed,it. it will p...

#165647
Dec 26, 2009
368

MoreTick...
HP Dumps Color Laserjet 3600 Model in Windows 7

Upgraded to Window 7 just to find my fairly new HP color laserjet 3600 (and a number of others aren't supported, as per HP's Windows 7 printer support page http://h2...

#161477
Nov 08, 2009
1418

Billydee
Best Buy - HP C3180 Printer Fraud

For 2-years after purchasing a HP Photosmart C3180 All-in-One Printer-Scanner-Copier-from-BestBuy, same problem exists and without any help from either. Today 10-26-09 I was told s...

#160218
Oct 26, 2009
948

Emcb
HP Laptop Less than 1 yr old going in for 3rd manufacturer's repair

In November 2008, I bought a new HP G50 laptop from Best Buy. I am self-employed in social media marketing and rely on this computer for my job. It is my sole computer. I h...

#156527
Sep 04, 2009
329
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